Theory X
and Theory Y
Every Person in this world has different needs and
desires. Similarly every person has different motivation to go to work each
morning. Some people get satisfaction from their work and take great pride in
it; Others may view it as a burden, and simply work to survive.
Human motivation is studied by many Management
Gurus for long periods, to identify the rightful approach to human behavior.
Social psychologist Douglas McGregor of MIT proposed two contrasting theories
on human motivation and management in the 1960s: The X Theory and the Y
Theory.
The theories helps manager's to think about what
motivates his or her team members affects the way he or she behaves. By
understanding root cause about employees’ motivation can influence your
management style.
Theory X
Theory X assumes that employees are naturally
unmotivated and dislike working, and this encourages an authoritarian style of
management.
According to this view, management must actively
intervene to get things done. This style of management assumes that workers:
- Dislike
working.
- Avoid
responsibility and need to be directed.
- Have
to be controlled, forced, and threatened to deliver what's needed.
- Need
to be supervised at every step, with controls put in place.
- Need
to be enticed to produce results; otherwise they have no ambition or
incentive to work.
X-Type organizations tend to be top heavy, with
managers and supervisors required at every step to control workers. There is
little delegation of authority and control remains firmly centralized.
Theory Y
Theory Y expounds a participative style of
management that is de-centralized. It assumes that employees are happy to work,
are self-motivated and creative, and enjoy working with greater responsibility.
It assumes that workers:
- Take
responsibility and are motivated to fulfill the goals they are given.
- Seek
and accept responsibility and do not need much direction.
- Consider
work as a natural part of life and solve work problems imaginatively.
This more participative management style tends to
be more widely applicable.
Theory X and Theory Y
- Motivation
Theory X assumes that people dislike work; they want to avoid it and do not want to take responsibility. Theory Y assumes that people are self-motivated, and thrive on responsibility. - Management
Style and Control
In a Theory X organization, management is authoritarian, and centralized control is retained, whilst in Theory Y, the management style is participative: Management involves employees in decision making, but retains power to implement decisions.
According to Theory X & Y,
1) Manager can think workers as
of 2 types – Lazy one and Not Lazy.
Lazy
workers don't like to work by them selves and have negative attitude. Not Lazy
type of workers do the assigned tasks to them and go beyond the routine work.
they have positive mindset about work and always keen to achieve the targets.
2) MANAGERS are of 2 types – X
& Y
X thinks negatively and
assumes workers are Lazy one, and Y thinks positively and considers his workers
are Not Lazy.
This led to four type of
organizational teams:
No.
|
Managers
|
Workers
|
Working Scenario
|
1
|
X
|
Lazy
|
It is dangerous for an organization
|
2
|
X
|
Good
|
It is Most dangerous for an organization
|
3
|
Y
|
Lazy
|
Organization can do better with this type of team
|
4
|
Y
|
Good
|
This type of team give best results
|
This can
be represented pictorially
Q1) Theory X Manager assumes LAZY Worker as
LAZY:
This case manager
will justify that the workers are not performing well and will be very strict
in his approach. For organisation betterment he will use strict actions against
the workers and will try to make them perform.
Q2) Theory X Manager assumes NOT LAZY worker as
LAZY:
Manager assumes
wrongly that employee to be insincere but who is hard working and act strictly
with him.
Q3) Theory Y Manager assumes
LAZY worker as NOT LAZY:
The manager assumes
that the workers are working hard but in real case they are lazy. This poses a
dangerous situation. The workers are only projecting that they are working to
their managers. This could lead to deteriorating performance of the company.
Q4) Theory Y Manager assumes NOT LAZY worker as
NOT LAZY:
This is a perfect
match for the organisation. As the workers are actually working in the interest
of the organisation and getting compensated and acknowledged by the manager increases
their level and motivation and belongingness for the organisation.
In my company, on the construction site for workers I used
to use Theory Y manager rather than the usual approach of Theory X on
construction site.
I would like to see myself in the Fourth Quadrant in any
company that I work with. This retains the best of the person who is working for
the company and benefits to every one.
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